We wish to inform you that Emirates Lebanon Bank has implemented the provisions of Basic Circular 158 issued by Banque du Liban.
Subject to certain terms and conditions set by BDL, the Circular allows for the possibility to withdraw monthly an amount of USD 400 cash in addition to the countervalue of USD 400 in Lebanese Pounds at the applicable rate of the platform.
Emirates Lebanon Bank has notified eligible customers by SMS and invited them to visit their branch to better understand the process and complete the relevant formalities.
If you have not received an SMS and believe you are eligible, kindly contact your relationship manager who will be available to address your request.
In case of any claim or complaint, kindly address them to our Consumer Protection Unit, which can be reached as follows:
By mail: Consumer Protection Unit - Emirates Lebanon Bank - Borj El Ghazal - Tabaris- P.O.Box 11-1608, Beirut- Lebanon
By email: email@example.com
By telephone:01- 207473
With our best regards,
Emirates Lebanon Bank S.A.L.